Every job, every price, in one list.

Often, if there is enough cloth turned inside the hem. We check when you come in. Jeans and some chinos may show a faded line where the old hem sat, and we point it out before you decide.

On a plain hem or a taken in seam, almost never. Jeans keep a visible topstitch, matched as closely as we can. Where a change would show, such as moving a pocket, we say so first.

Yes. Take the drop from the track or pole down to where the curtain should stop, and bring that figure with the curtains. We work to that figure exactly, so measure twice.

It changes from week to week, so you get a rough idea for your job when you visit. We text when it’s ready; no collection date is promised. Where no time is agreed for a service, the law expects it within a reasonable time.

Source: Consumer Rights Act 2015, section 52 (England, Wales, Scotland and Northern Ireland).

Not leather or suede, and not taped waterproof seams: our machines and pressing aren’t right for them. We can change a zip on most padded and wool coats.

If an alteration doesn’t sit right once you’ve worn it, bring it back within 14 days and we look at it again at no charge. This is in addition to your legal rights, which have no 14 day limit. An alteration is a service, so the law requires it to be carried out with reasonable care and skill. Where it falls short, you can ask for the work to be done again at no cost to you. A price reduction, which can be some or all of the price, applies if a redo is impossible or isn’t done within a reasonable time and without significant inconvenience.

Source: Consumer Rights Act 2015, sections 49, 55 and 56 (these sections cover England, Wales, Scotland and Northern Ireland).